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Privacy Policy

Thank you for accessing the Roomies Connect website ("Site") operated by Roomies Connect Limited. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse through without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

Data that we collect

We may collect various pieces of information if you seek to place an order with us on the Site. We collect, store and process your data for processing your request on the Site and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if applicable), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your request and to provide you with the services and information offered through our website and which you request for. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you were applicable (for example to our courier or supplier).
Payments that are made through the Site will be processed by our relevant agent. You must only submit to us or our Agent or the Site information that is accurate and not misleading and you must keep it up to date and inform us of changes. Your actual request details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your request that have been completed, those that are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

Other uses of your personal information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Saturday nor Sunday, nor (ii) a public holiday anywhere in Nigeria) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact, you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Our disclosure of your information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety. Such information will be disclosed in accordance with applicable laws and regulations. We may also share your personal information to:

  1. Third parties to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. These third parties will use this information to send you marketing communications only if you've requested their services.
  2. Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and customer support).
  3. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  4. Law enforcement agencies, other governmental agencies or third parties in response to a request for information relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Roomies Connect user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant.
  5. Other agencies in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, as we in our sole discretion believe necessary or appropriate, either under a confidentiality agreement or as required by law. In such circumstances, we may disclose name, street address, city, county, postcode, country, phone number, email address and company name.
  6. Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

Competitions

For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Third parties and links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

No spam, spyware or spoofing

We and our users do not tolerate spam. Make sure to set your 'Roomies Connect' communication preferences so we communicate to you as you prefer. You are not licensed to contact other 'Roomies Connect' users without their express consent. To report 'Roomies Connect' -related spam or spoof emails, please report it to us. You may not use our communication tools to send spam or otherwise send content that would breach our User Agreement.

Account protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your 'Roomies Connect' password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify 'Roomies Connect' and change your password.

Security

Your information is stored on our servers. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise that your personal information or private communications will always remain private.

Cookies

The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the 'payment' functionality on the Site and is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

General

We may amend this Privacy Policy at any time by posting the amended terms on this site.

Terms & Conditions

Roomies Connect is an online platform which connects you with the best flatmates, Housemates, and Apartments in the city. We help you find awesome flatmates that suit your lifestyle.

  1. Introduction
    1. Welcome to the Roomies.com website (the "Site"). These terms & conditions ("Terms and Conditions") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
    2. For the purposes of this website, "we", "us" and "our" all refer to roomiesconnect.com (RCL).
    3. The Site reserves the right, to change, modify, add, or remove portions of the Terms and Conditions of Use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.
    4. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification. By viewing any pages that constitute this Site, a person becomes a 'user' and also agree to this terms and conditions of use.
    5. You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.
    6. Our official address is situated and located at No. 18B Ahmed Tijani Otun Street, Lekki Phase1, Lagos, Nigeria. Our phone number is +234(0)18889205
    7. We provide this website, further referred to as the "site", for the convenience of Home owners, tenants, room-owners, buyers, tenants, real estate agents, investors and browsers interested in immovable property, and collect content in the form of advertisements from private sellers, subscribing estate agents, letting agents, developers as well as related parties, to display properties they are marketing. We are not estate agents ourselves.
    8. These terms and conditions are deemed to include our privacy policy and are collectively known as "these Terms".
    9. Certain uses of this Site are prohibited and amount to a misuse of our systems and the Site.
    10. For the purposes of this website, "we", "us" and "our" all refer to roomiesconnect.com (RCL).
  2. Use of this site
    1. You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
    2. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website.
    3. We grant you a non-transferable, revocable and non-exclusive license to use this Site, These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
    4. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure.
    5. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
    6. You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
  3. User submission
    1. Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
    2. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
  4. Accessibility of website
    1. Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
  5. Formation of contract
    1. Both parties agree that browsing the website and gathering information regarding the services provided by the room/apartment owner does not constitute an offer to let, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the property you intend to use, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.
    2. Both parties agree that the acceptance of the offer is not made when the room/apartment owner nor RCL representatives contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when your request is confirmed, and payment is received by RCL's representative. Before your request confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the request.
    3. Please note that there are cases when a request cannot be processed for various reasons. The Site reserves the right to refuse or cancel any request for any reason at any given time.
  6. Payment
    1. All Parties agrees that payment shall be remitted to the room/Apartment -owner upon confirmation of the standard of the Apartment suiting its request and there exist no mis-representation as to the standard of the room/apartment given by the room/apartment owner.
    2. All Parties agree that in the event where the lessee (short-term lease)/ the tenant cancels its request after its confirmation within 24hours, it shall remit to the Lessor (short-term lease) 50% payment which is not limited to the agreed fee.
    3. By signing into this website, it is agreed by the room/apartment owner that where there is a mis-representation as to the standard of the apartment/room, it shall be liable to compensate the room/apartment seeker which shall not be unreasonably withheld by the room/apartment owner.
  7. Recovery of property
    1. All Parties agree that upon the expiration of the tenancy tenure, whether a short or long-term lease, the room/apartment seeker shall exit the premises on or before 12noon on the date of expiration. Failure to do this, RCL or its representatives shall have the right to recover the said property from the user.
  8. User convenant

      It is agreed that the room/apartment seeker shall uphold the following:

    1. To keep the interior of the property in good and tenable condition.
    2. Shall be liable for any damages incurred during its stay in the said property
    3. To grant the facility managers/its workmen of the property to inspect the property
    4. To abide by all rules and regulations of the property owner
    5. Not to use the property for any illegal activity.
    6. To peacefully yield up the property to its owner upon the expiration of the agreed tenure.
    7. To fix any damaged elements of the apartment which occured during tenure of use of the property or pay the equivalent monitary value to get said element returned to its original state of aesthetics and function.
  9. Mis-representation
    1. RCL shall not be responsible for any mis-representation as to facts, property so listed on its website or information shared by either the Room/Apartment Seeker or owner.
  10. Termination
    1. In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions of Use. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part.
  11. Confidentiality
    1. All communications from RCL will provide a clear hyperlink where you can reverse your permission or de-register. If you have any problem with this process, please call +234 (0) 18889205 for assistance.
    2. We intend using any personal or organizational particulars you submit to us via email, telephone, or the submission forms on this site only to respond to any specific request for information you have made on the site, and, with the exception of possible communication and use of this information, will not use this information in any other way or disclose it to any third party without your express written consent, unless forced to do so by law or if such information into the public domain.
    3. In the event where RCL offers or supplies a service to you that is provided on our behalf by a third party we may have to pass your Information to them in order to deliver the service. By using this site, you consent to us providing your Information to the third parties licensed by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your Information. In any case, we will not pass your data to anyone who is not also registered with the Data Protection Act or is not subject to these or similar provisions in our contract with them, and we will not allow the third party to use your Information commercially without your consent.
    4. As a result of your electronic or other communication with us, we may request permission to send electronic messages or other communications of a commercial nature to you, permission that must be explicitly granted by you before we will send such communications. We may also use this information to compile profiles for statistical purposes and use such profiles in the course of our business, but these profiles or statistical data will never be able to be linked to your specific profile and contact details by any third party.
    5. Like many websites, we use "cookies" to enable us to personalize your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies, but please note that this may reduce the functionality of this Site and other websites.
  12. Copyright
    1. All the content on this web site, including any and all graphics, text, icons, hyperlinks, private information, designs, trademarks, software, databases and agreements, is the intellectual property of Roomies Connect Limited and is protected by local and international law dealing with copyright and intellectual property rights.
    2. Without limitation to clause 11.1., the name "Roomies Connect" is our registered trademark. You may not use or copy it without our prior written consent.
    3. All rights to this content are reserved, and such content may not be reproduced without the express permission in writing from us. To obtain permission for the use oany content on this site, please contact info@roomiesconnect.com All rights not specifically granted in regards of these terms and conditions or by special permission are reserved.
    4. No business, person or web site may frame this site or any of the pages on this site in any way whatsoever without the permission in writing from us.
  13. Hyperlinks
    1. No person, business or web site may link to any page on this site without first requesting permission to do so from us in writing. Such permission can be obtained from the contact referred to in 11.3 above.
    2. This Site contains links to websites operated by third parties. We have no control over their individual content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those linked websites. If you decide to access any third-party website linked from this Site, you do so at your own risk.
    3. The details of the properties available on this Site are provided to us by third parties, and our affiliated estate agents for your information only. We cannot verify these details and therefore make no warranties or representations as to their accuracy or completeness. If you rely on these details, you do so at your own risk.
  14. Blacklisting
    1. RCL reserves the right to blacklist users from this site and/or restrict or block their access or use of any and all elements of our services, on a permanent or temporary basis at our sole discretion. Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.
  15. Disclaimer
    1. RCL and its representatives shall not be liable for any damage, loss or liability, however arising, from the use or inability to use this web site or the services, contentor information provided on and through this web site.
    2. We make no express or implied representations or warranties that the content and service available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to info@roomiesconnect.com. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
    3. This web site is available via the internet for any user with access, to view 'as is', and has not been compiled or designed to meet each user's individual requirements. We will not be held responsible for any inconvenience, loss or damage that a user may suffer as a result of failure to meet such requirements. Users are encouraged to give any feedback or comments on the site to the person mentioned in clause 3.2 above.
  16. Security
    1. Any person that delivers or attempts to deliver any damaging code to this web Site, to gain unauthorised access to any page on this web site, to tamper with any of the content or pages that constitute this web site or duplicate such pages or content shall be prosecuted to the full extent of the law, and damages shall be claimed whether or not RCL suffers any damages or loss as a result of such action.
    2. Whilst we endeavour to ensure that any material available for downloading from this Site is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.
  17. Disputes
    1. All disputes in terms of this agreement or relating to the use or inability to use this web site shall be settled in accordance to the Arbitration Rules set out in the First Schedule to the Arbitration and Conciliation Act, Cap. A18, Laws of the Federation of Nigeria, 2004 (the "Arbitration Rules"). There shall be a sole arbitrator appointed jointly by the Parties (or by the President of the Chartered Institute of Arbitrators (Nigerian Branch) if a sole arbitrator cannot be agreed upon by the Parties within ten (10) days of the written notice of a request for arbitration). The seat of the arbitration shall be Lagos, Nigeria and the procedural law of the arbitration shall be Nigerian law. The language to be used in the arbitral proceedings shall be English. All andany awards or other decisions of the arbitrator shall be made in accordance with the Arbitration Rules in writing and shall be final and binding on the Parties. Each Party shall be responsible for its own legal costs.
  18. Whole agreement
    1. This agreement constitutes the whole agreement between RCL and the user, and no terms and conditions that are not expressly stated in this agreement may be implied by either party.
    2. We reserve the right to change this agreement or any part thereof at any time without notice, such changes being deemed to come into effect as soon as they are incorporated in this agreement and viewable on the site.